We have multiple satisfied customers from each of the 50 U.S. states and about two dozen other countries. We maintain an extremely low return rate and a high rate of repeat customers. How?

• Quality coins. Most coins and notes offered have been purchased sight seen from other dealers. We know collectors want attractive coins, not just anything that makes the technical grade. All offerings on this site have been personally selected by our President, Chuck D'Ambra, who concentrates on purchasing quality collector coins and notes that will appeal to our customers. Any problems are noted in our online listings (and the price is discounted accordingly).
• Conservative grading. We know collectors want properly graded material. ANA Grading Standards are applied conservatively to all potential purchases. In addition to grading thousands of coins and notes every year, Chuck has completed regular and advanced grading, counterfeit detection, paper money and colonial money courses at the annual ANA Summer Seminar. You receive collectibles that meet or exceed requirements for the grade.
• Low prices, at or near wholesale levels. Our low overhead allows us to operate on a smaller margin than most other dealers, and we buy coins that can be offered at reasonable prices.
• Prompt, personal service (see the next section).

Our Commitment to You:
Service, Satisfaction, and Privacy

It's no accident that Telesphere is a preferred source on the Internet for quality numismatic collectibles. Our long track record of providing superior service, ensuring satisfaction and protecting the privacy of our customers plays a big role in bringing back collectors again and again.

Customer Service

All orders placed on our web site are confirmed by e-mail, usually within 24 hours.

Merchandise is shipped promptly! Orders paid by credit card, PayPal, Google Checkout, money order or certified funds are normally shipped within 2 business days (including Saturdays). Personal checks require 5-7 business days to clear, not 3-4 weeks.

Ordering items that are no longer available can be frustrating (for both of us!). Our listings are normally updated several times daily, which eliminates most of those situations.

If you have a question about any item listed, please ask. Your want list is also welcome. We've helped many, many collectors obtain prized additions to their collections.

Customer Satisfaction

We realize you'll become a repeat customer only if you're pleased with your purchases. We concentrate on buying attractive collector coins and notes, not just anything that makes a technical grade.

Although rarely exercised, our no quibble return policy ensures you only need keep coins you are proud to include in your collection.

Several comments from our customers our available on our feedback page.

Privacy

We are strong advocates of protecting personal privacy online. Please refer to our privacy policy for details.

Answers to Some Frequent Questions

Do you accept online payments?

We accept online payments through PayPal and Google Checkout.

Do you accept credit cards?

Yes! We accept Visa, Mastercard and Discover cards directly. You may charge purchases to your American Express card through PayPal or Google Checkout.

I'm interested in the following items. Will you take $xx?

Our best prices are listed in our online offerings to spare both customers and ourselves the hassle of negotiating prices by e-mail (we simply don't have the time) and to ensure that every customer is treated fairly. We do pick up the shipping costs on orders of $400 or more, excluding bullion coins.  Non-bullion coin orders over $400 also receive a 2.5% cash discount, if paid by check or money order.

What if I'm not satisfied with the coins you send?

All merchandise, except bullion coins, may be returned for any reason within 30 days of receipt for a refund or credit. Shipping costs in both directions are not refundable.

Would you send me a catalog?

Our catalog is right here. Maintaining the catalog on our web site enables us to keep costs - and therefore prices - down, plus it can be (and is) updated much more frequently than is possible with hardcopy catalogs.

Do you have a shop?

No, we occassionally have a table at coin shows but otherwise do all our business on this web site.

How long does it take until I receive my order?

Having waited far too long to receive merchandise from other sources, we are very sensitive to this concern. Orders charged to a credit card are normally sent within two business days of being placed, and often on the same day. If you pay with a check or money order (and send it promptly), it normally takes about 2 weeks from the time you place your order until you receive it. We do reserve the right to hold merchandise long enough for personal checks to clear.

Can you tell me how much these coins/bills/etc. are worth?

Information that will help you determine the value is provided in the Coin Collecting FAQ. Without examining numismatic items in person, it's usually not possible to quote reliable values.

Chuck D'Ambra is a member in good standing of these numismatic organizations:
American Numismatic Association (R-1164251)
The Denver Coin Club
Colorado-Wyoming Numismatic Association