This page explains how to place your order online, as well as how and when we will confirm and ship it. If your questions about ordering are not fully answered, please contact us by e-mail or phone.

Easy and Secure Online Ordering!

Please read our Terms of Sale, then follow these easy steps to order from our current offerings:

1. In any of our online order forms, click the check box (or select a quantity in the pulldown menu) to the left of each item you wish to purchase.
2. Click any "Add to Your Shopping Cart" icon on the same page to add each selected item on that page to your shopping cart.
3. When the first item is added to your shopping cart, you will be asked to select a shipping method.  Choose one of the options as explained in the instructions on that page (the shipping method can be changed later, if you like).
4. Your shopping cart contents will be displayed. You may change quantities (subject to availability) or remove items.
5. To add other items to your order, click the "Continue Shopping" icon near the bottom of the Shopping Cart screen, then repeat steps 1 and 2.
6. When the items and quantities in your shopping cart have been finalized, click the "Check Out Now" icon near the bottom of the Shopping Cart screen.
7. You will be asked to indicate your location so that sales tax, if any, can be calculated.  In most cases no sales tax is applicable.
   
8. Select a checkout option (see the 2nd question below), then provide the necessary shipping and payment information.

Ordering FAQ

Q. I'd like to order more than one of an item listed, but there's no place to enter the quantity on the order form. How can I do it?

Load the item into the shopping cart, as described above, then adjust the quantity in the shopping cart interface. All items are subject to availability, of course. We normally have multiples of book and supply items, as well as most state quarters, silver eagles, proof sets and mint sets. Only one each of most other items listed is available.

Q. I'm ready to place my order and see that there are five Checkout options. Which one should I use?

1. If you've ordered from us previously, use the "Repeat Customer Express Checkout" option to complete your order by entering only your name, e-mail address and method of payment. (If your address has changed or you'd like the order charged to a credit card that you haven't used with us previously, please use another checkout option.)  Customer info is stored in encrypted form with strict physical and network security safeguards.
2. Use "Credit Card - Secure Online Order" on the secure server to safely provide credit card account info online. Checkout is handled by a secure web server. Your credit card number and other personal info are encrypted for safe transmission.
3. Use the third option to pay by check or money.  We will confirm your order by e-mail, usually within 24 hours. Your payment should be sent within 48 hours of confirmation, unless other arrangements have been made in advance.

Q. Which credit cards do you accept?

Q. I'd rather not enter my credit card info online. Can I provide it over the phone?

Q. I'd like to pay for my order by mailing a check or money order. Where do I send it?

Q. How are orders shipped, and how long will it take until I receive mine?

We ordinarily ship by U.S. mail. Orders charged to a credit card or paid through PayPal or Google Checkout are normally mailed the first or second business day (including Saturdays) after they're placed. Payment by money order or cashier's check normally gets merchandise shipped the first business day after receipt. We may allow 5-7 business days for personal checks to clear.

 

Priority mail is normally delivered in 2-3 business days. Other types of mail may take a week or more to be delivered. International orders are shipped by air mail and are often delivered in 10 days or less.

Q. Is it possible for my order to be shipped to an address that is not my credit card billing address?

If you'd like to have merchandise sent somewhere other than the billing address for the credit card, please Contact Us before placing your order.

Q. I'm looking for some coins that aren't listed on your web site. Do you accept want lists?

Absolutely! Please feel free to e-mail your want list at any time using the form on our contact page. Be sure to indicate the range of grades and/or prices that are acceptable.

Q. I'm under the age of 18. Can I still place an order?

Orders from young collectors are welcome. If you're under the age of 18, you must get permission from a parent or legal guardian before placing your order. Make sure he or she is willing and able to pay for the amount of your purchase when your e-mail confirmation message arrives.